Having information is key to measuring the service and continuously improving user satisfaction.

UNICO provides profiled and customized reports online and in real time.

Some examples of the depth and relevance of the reports that UNICO delivers.

Quality reports

Evolution of the quality of videoconferences (one, several or all rooms) to know objectively the performance of the networks

Quality ranking among the selected rooms, to focus improvement activities

Detailed quality history for a specific call, for advanced and fast diagnosis

Usage reports

Room usage ranking to determine potential user needs

Various types of rankings of users to learn uses, behavior, and plan improvements for adoption

Satisfaction reports

owners satisfaction for each meeting

user satisfaction in each room

Benefit reports

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